Promotional Products Website Recovery

When your catalog, quote forms, or product pages fail, we identify whether the cause is a compromised WordPress install, a bad update, a hosting issue, or lost account access. We preserve available files and database copies before making changes, then map the recovery steps with you.

We restore a clean working version when a usable backup exists. If not, we repair the current site and recover what remains accessible. We test product categories, SAGE or ASI feed connections, decoration method details, order minimums, and bulk quote paths. We also check artwork upload forms and proof approval pages, since those can be essential to moving a distributor order from inquiry to production.

You get clear updates on what we found, what we changed, and what still needs attention. The goal is a working site your customers and sales team can use, not a rushed patch that leaves the same failure waiting to happen again.

Signs of a hack can include unexpected redirects, spam pages, unfamiliar admin accounts, malware warnings, or a Google Safe Browsing notice. Hacked promotional products website repair begins with isolating the cause and removing malicious files, unsafe accounts, and injected code. We also review plugins, themes, and access points that may have allowed the intrusion.

After cleanup, we check key business flows rather than stopping at the home page. That means testing catalog browsing, product detail pages, quote requests, artwork uploads, and proof approvals. We review feed behavior too, so a distributor catalog connection does not quietly fail after the site comes back online.

If Google or a browser flags the domain, we address the site issue and help prepare it for review through the relevant tools. A cleared warning does not replace security work, so we also apply practical protections and explain the account steps you should follow to reduce repeat risk.

We start with a direct conversation about what broke, when it began, and which order tasks your team cannot complete. Next, we review the site and access you can provide, secure the available accounts, and choose the safest route: restore a backup, repair the current install, or rebuild damaged components. We keep you informed before changes affect live catalog or quote activity.

Once the site is stable, we test the customer path from product selection to bulk quote, including decoration choices, minimum quantities, artwork submission, and proof review. We can use Gravity Forms where it fits your recovery needs, then check that submissions reach the right people.

Our veteran-owned team works out of Metro Detroit and keeps all of the work in-house. For your promo business, that means the people diagnosing a feed, upload form, or order bottleneck remain accountable through testing and handoff. We finish with security steps and clear guidance for managing your recovered site.

Can you recover a hacked promotional products website?

Yes, MindChip can investigate and repair a hacked promotional products website. We remove malicious code and accounts, check the entry point, and test important workflows such as product browsing, quote requests, artwork uploads, and proof approvals. We also apply practical security steps after cleanup.

Can you restore my SAGE or ASI product catalog after a website crash?

Often, we can restore catalog behavior if the feed settings, site data, or a usable backup are available. We check the connection and test product categories and detail pages after recovery. If feed access is missing, we identify what credentials or provider support are needed.

What should I do if Google says my promo website is unsafe?

Treat the warning as urgent and avoid asking customers to use affected pages until the site is checked. Contact MindChip to investigate malware, redirects, and compromised access. After cleanup, we can help prepare the site for review using the relevant Google tools.

Can you fix a white screen after a WordPress update?

Yes, MindChip can diagnose a white screen caused by an update, plugin conflict, theme issue, or server problem. We check available backups and logs, restore or repair the site, then test quote forms, artwork uploads, catalog pages, and proof workflows before handoff.